1. Introduction

Welcome to Xilvora Ink Publishing's eBook Terms and Conditions. This document outlines the terms governing your purchase and use of electronic books ("eBooks") from Xilvora Ink. By purchasing or accessing an eBook from Xilvora Ink, you agree to these terms.

As an innovative digital-first publisher, we strive to make our eBooks widely accessible while protecting the intellectual property rights of our authors. These terms are designed to create a fair balance between reader convenience and creator rights.

2. Definitions

Throughout these Terms, the following definitions apply:

• "eBook" refers to any digital book or publication offered by Xilvora Ink in electronic format.
• "User," "customer," "you," or "your" refers to the individual who purchases or accesses an eBook.
• "DRM" refers to Digital Rights Management technology used to protect intellectual property.
• "Device" refers to any electronic device capable of displaying eBooks, including but not limited to e-readers, tablets, smartphones, and computers.
• "License" refers to the permission granted to you to use the eBook under specific conditions.

3. License Terms

3.1 License Grant

When you purchase an eBook from Xilvora Ink, you are purchasing a license to access and read the content, not ownership of the digital file itself. Xilvora Ink grants you a non-exclusive, non-transferable, revocable license to download, store, and view the eBook on authorized devices for your personal, non-commercial use.

3.2 License Limitations

This license does not allow you to:

• Sell, rent, lease, distribute, broadcast, sublicense, or otherwise assign any rights to the eBook to any third party;
• Remove any proprietary notices or labels on the eBook;
• Modify, adapt, or create derivative works based on the eBook content;
• Circumvent, disable, or otherwise interfere with security-related features of the eBook.

4. Purchase & Delivery

4.1 Purchase Process

eBooks can be purchased directly through the Xilvora Ink website or through authorized retailers. Prices are displayed in the applicable currency and may be subject to change without notice prior to purchase. All prices include applicable sales taxes unless otherwise specified.

4.2 Payment Methods

We accept major credit cards, PayPal, and other payment methods as indicated during the checkout process. All financial information is processed through secure, encrypted connections.

4.3 Delivery

Upon completion of purchase, eBooks will be available for immediate download or will be delivered to your designated account or email address. For purchases made through third-party retailers, delivery will be handled according to their standard procedures.

5. eBook Formats & Requirements

5.1 Available Formats

Xilvora Ink offers eBooks in the following formats:

Format	File Extension	Compatible Devices	Features
EPUB	.epub	Most e-readers, tablets, smartphones, computers	Reflowable text, embedded fonts, images
PDF	.pdf	All devices with PDF reader	Fixed layout, high-quality images, print-ready
MOBI	.mobi	Kindle devices and apps	Kindle-optimized format

5.2 Device Compatibility

6. Permitted Usage

6.1 Personal Use

You may download and store your purchased eBooks on up to six (6) compatible devices simultaneously for your personal use.

6.2 Printing

Limited printing rights may be available for certain eBooks, typically restricted to a percentage of the content or a specified number of pages. Printing permissions are set on a per-title basis and will be indicated in the product description or within the eBook's digital rights management.

6.3 Text-to-Speech

Text-to-speech functionality is generally permitted for personal use, subject to the capabilities of your reading device.

6.4 Accessibility Features

We strive to make our eBooks accessible to readers with disabilities. Most of our eBooks support screen readers and other accessibility tools. If you encounter accessibility issues, please contact our customer support team.

7. Usage Restrictions

7.1 Copyright Protection

All Xilvora Ink eBooks are protected by copyright law. You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works, transmit, or in any way exploit the content of our eBooks, except as permitted under these Terms or with prior written consent.

7.2 Sharing Limitations

You may not share, lend, or transfer your eBooks to another person unless specifically permitted by the eBook's license terms. Family sharing features may be available for certain eBooks through specific platforms (such as Apple Family Sharing), but are not guaranteed for all titles.

7.3 Geographic Restrictions

Some eBooks may be subject to geographic or territorial restrictions due to copyright or licensing limitations. You are responsible for ensuring you are legally permitted to purchase and access eBooks in your location.

8. Digital Rights Management

8.1 DRM Technology

Xilvora Ink employs industry-standard Digital Rights Management (DRM) technology to protect the intellectual property of our authors. The specific DRM solution varies by format and distribution channel.

8.2 DRM-Free Options

Some Xilvora Ink titles may be available in DRM-free formats. These titles will be clearly marked as "DRM-Free" in the product description. Even without technical DRM protections, these eBooks remain subject to copyright law and the usage restrictions outlined in these Terms.

9. No Refund Policy

9.1 Final Sales

All eBook purchases from Xilvora Ink are final. Due to the digital nature of eBooks and the inability to "return" digital content, we do not offer refunds on eBook purchases once the transaction is complete.

9.2 Technical Assistance

If you experience technical issues that prevent you from accessing or reading your purchased eBook, our customer support team will work with you to resolve these issues. However, technical difficulties do not qualify for refunds.

9.3 Third-Party Retailers

For eBooks purchased through third-party retailers (Amazon, Apple, etc.), the retailer's own return policy will apply. However, please note that most digital content providers also maintain a no-refund policy for eBooks.

10. Content Updates

10.1 Automatic Updates

Xilvora Ink may occasionally update eBook content to correct errors, improve formatting, or update information. When available, these updates will typically be provided free of charge to existing customers.

10.2 Major Revisions

Substantial revisions or new editions may be treated as separate products and may require a new purchase. We will clearly communicate when a new version constitutes a separate product rather than an update.

10.3 Update Notifications

When significant updates are available, we will attempt to notify you through your registered email address. Update delivery mechanisms may vary depending on your reading platform and device settings.

11. Account Access

11.1 Account Security

If you create an account on the Xilvora Ink website to purchase or access eBooks, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

11.2 Perpetual Access

Xilvora Ink strives to provide perpetual access to your purchased eBooks. However, we cannot guarantee perpetual access in all circumstances, such as in cases of significant technology changes, business reorganization, or force majeure events.

11.3 Re-downloads

You may re-download your purchased eBooks from your Xilvora Ink account library at any time, subject to the device limitations specified in section 6.1.

12. Privacy & Data Collection

Our collection and use of personal information in connection with your eBook purchases is governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand our practices.

Some eBook formats and reading applications may collect usage data, such as reading progress, time spent reading, and bookmarks. This information helps us improve our products and services but is collected in accordance with our Privacy Policy.

13. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Xilvora Ink provides eBooks on an "as is" and "as available" basis, with all faults and without warranty of any kind. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

While we strive to ensure that our eBooks are free from defects, we do not warrant that the eBooks will meet your requirements, be error-free, or that access will be continuous or uninterrupted.

14. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Xilvora Ink be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use any eBook, even if advised of the possibility of such damages.

In no event shall Xilvora Ink's total liability to you for all damages exceed the amount you paid for the eBook giving rise to the liability.

15. Termination

Xilvora Ink may terminate your license to any eBook if you fail to comply with these Terms. Upon termination, you must cease all use of the affected eBook(s) and delete all copies from your devices.

16. Contact Information

17. Frequently Asked Questions

Effective Date: March 22, 2025