🔒 Privacy Policy
Your privacy is important to us
Introduction
Effective Date: January 12, 2026
Xilvora Publishing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We collect only the information necessary to provide our publishing services, never sell your data, and use industry-standard security measures to protect your information.
Information We Collect
1. Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Submit an inquiry form
- Register for webinars
- Subscribe to our newsletter
- Contact customer support
- Purchase our services
This may include:
- Name and contact information (email, phone number)
- Manuscript details and publishing goals
- Payment information (processed securely through third parties)
- Communication preferences
2. Automatically Collected Information
When you visit our website, we automatically collect certain information about your device:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookie data (see Cookie Policy below)
3. Manuscript and Content Information
If you upload manuscripts or related content:
- Manuscript files and metadata
- Author information and biographies
- Cover design preferences
- Marketing materials
How We Use Your Information
We use the information we collect to:
- Provide Services: Process your publishing requests, deliver our services, and manage your account
- Communication: Send you updates, newsletters, marketing materials, and respond to inquiries
- Improve Services: Analyze usage patterns to enhance our website and services
- Payment Processing: Process transactions and prevent fraud
- Legal Compliance: Comply with legal obligations and protect our rights
- Marketing: Send promotional materials about services that may interest you (with opt-out option)
How We Share Your Information
We will never sell, rent, or lease your personal information to third parties.
We may share your information with:
- Service Providers: Printing companies, distribution partners, payment processors (who are contractually obligated to protect your data)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or sale of assets
- With Your Consent: Any other parties with your explicit permission
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
Note: No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content
- Enable certain website features
Types of cookies we use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings, but disabling certain cookies may limit website functionality.
Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a structured format
- Object: Object to certain processing of your data
To exercise these rights, contact us at [email protected]
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
After this period, we will securely delete or anonymize your information.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the "Effective Date" at the top
- Sending an email notification (for material changes)
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +1 (234) 567-890
- Mail: Xilvora Publishing, 123 Publishing Street, Suite 456, New York, NY 10001