❓ Frequently Asked Questions

We publish all genres including fiction (novels, short stories), non-fiction (memoirs, biographies, self-help, business), children's books, poetry collections, cookbooks, and more. Both print and ebook formats are available.

While we recommend having a completed manuscript before starting, we offer consultation services at any stage of your writing process. Our team can guide you through manuscript completion and preparation.

No hidden fees! All costs are outlined clearly in your package or custom quote. The only additional costs would be optional add-ons you choose (like extra marketing services or rush processing) which are always presented upfront for your approval.

Yes! We offer flexible payment plans for packages over $2,000. Contact us to discuss payment options that work for your budget.

Each package includes different levels of service. Our Starter Package includes basic formatting and distribution, while our Premium and Professional packages include comprehensive editing, custom design, marketing support, and more. Visit our Packages page for detailed breakdowns.

You're involved at every step! You'll review and approve all edits, design choices, and final files before publication. We provide updates throughout and maintain open communication via email, phone, or our client portal.

We accept Microsoft Word (.doc, .docx), Google Docs, PDF, and plain text files. For images and graphics, we accept JPG, PNG, and TIFF formats. Our team will guide you on proper file preparation.

You keep 100% of your royalties! Retailers (Amazon, Barnes & Noble, etc.) pay you directly through their author programs. We don't take a percentage of your book sales. You set your own pricing and keep all profits after retailer fees.

Yes, you can discontinue our services at any time. Since you own all rights to your work, you're free to take your book elsewhere. Completed work and paid services are non-refundable, but you'll receive all files and materials created.

Your book will be available for bookstores to order through Ingram, the largest book distributor. However, getting shelf space in physical stores typically requires either strong local connections, a marketing campaign, or working directly with store owners. We can provide guidance on bookstore placement strategies.

Yes! You can order author copies at printing cost (typically $3-6 per book depending on size and page count). These are perfect for book signings, gifts, or personal use.

Yes! We offer rush processing for an additional fee. Rush service can reduce the timeline to 4-6 weeks. Contact us for rush pricing and availability.

After final approval, your ebook typically appears on Amazon within 24-48 hours. Print books take 5-7 business days to appear and become available for purchase.