๐ Terms of Service
Please read these terms carefully before using our services
Agreement to Terms
Last Updated: January 12, 2026
These Terms of Service ("Terms") govern your use of Xilvora Publishing's website and services. By accessing our website or using our services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our services.
Our Services
Xilvora Publishing provides:
- Self-publishing services including editing, design, and formatting
- ISBN registration and book distribution
- Marketing and promotional support
- Author consultation and guidance
- Print-on-demand and ebook production
Your Obligations
Account Registration
When you create an account, you must:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be at least 18 years old or have parental consent
Content Ownership and Rights
You represent and warrant that:
- You own or have the rights to all content you submit
- Your content does not infringe on third-party rights
- Your content complies with all applicable laws
- You grant us a license to use your content for service provision
Intellectual Property Rights
Your Content
You retain 100% ownership of your manuscript, book, and all related content. By using our services, you grant Xilvora Publishing a limited license to:
- Edit, format, and design your book
- Distribute your book through our channels
- Market and promote your book
- Display excerpts for promotional purposes
Our Content
All content on our website, including text, graphics, logos, and software, is owned by Xilvora Publishing and protected by copyright laws. You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or branding
- Reverse engineer our software or services
Payment and Fees
- Pricing: All prices are in USD unless otherwise stated
- Payment: Payment is required before service delivery begins
- Refunds: Refunds are subject to our refund policy (see below)
- Late Payments: Unpaid balances may incur late fees
- Taxes: Prices do not include applicable taxes
Refund Policy
Due to the custom nature of our services, refunds are evaluated on a case-by-case basis.
Eligible for Refund:
- Services not yet started (within 14 days of purchase)
- Service quality does not meet agreed standards
- Technical errors preventing service delivery
Not Eligible for Refund:
- Completed services
- Change of mind after work has begun
- Author-caused delays
- Print copies (due to print-on-demand nature)
Prohibited Uses
You may not use our services to:
- Publish illegal, defamatory, or harmful content
- Infringe on intellectual property rights
- Distribute spam or malicious software
- Harass or abuse our staff or other users
- Attempt to gain unauthorized access to our systems
- Violate any applicable laws or regulations
Disclaimers and Limitations
Service "As Is"
Our services are provided "as is" without warranties of any kind, either express or implied.
No Guarantee of Success
We do not guarantee:
- Book sales or commercial success
- Specific rankings or reviews
- Marketing results or reader engagement
Limitation of Liability
Xilvora Publishing shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits or revenue
- Third-party service failures
- Damages exceeding the amount you paid for services
Termination
We may terminate or suspend your account if you:
- Violate these Terms
- Engage in fraudulent activity
- Fail to pay for services
- Abuse our staff or services
You may terminate your account at any time by contacting us. Outstanding balances remain due upon termination.
Indemnification
You agree to indemnify and hold Xilvora Publishing harmless from any claims, damages, or expenses arising from:
- Your violation of these Terms
- Your content or its publication
- Your infringement of third-party rights
- Your use of our services
Governing Law and Disputes
These Terms are governed by the laws of the State of New York, United States.
Dispute Resolution
Any disputes shall be resolved through:
- Negotiation: Good faith discussions
- Mediation: If negotiation fails
- Arbitration: Binding arbitration in New York
Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting updated Terms on this page
- Updating the "Last Updated" date
- Sending email notification (for significant changes)
Continued use of our services after changes constitutes acceptance of the new Terms.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Contact Information
For questions about these Terms, please contact us:
- Email: [email protected]
- Phone: +1 (234) 567-890
- Address: Xilvora Publishing, 123 Publishing Street, Suite 456, New York, NY 10001